Brows, Lashes, Training Academy

How we use your name & contact details Why?

Deliver your orders

In order to fulfill our contract with you

Sending you information by email or post, about our new products and services

To keep you up to date. We only send this with your permission

Fraud prevention and detection

To prevent and detect fraud against either you or Luxury

Showing you eyelashemporium.co.uk and brand adverts as your browse the webSo you can see our latest products and deals

Finding out what you, and other customers, like

To ensure we are giving you what you want to personalise your experience

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Background Data includes information about your qualifications, career, family, and subjects of interest to you such as hobbies and past times.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Health Related Data includes information we request that you provide to us prior to receiving a cosmetic treatment.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us and cosmetic treatments or training provided by us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our websites.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We provide treatment services to individuals such as permanent make up treatments and treatments relating to skin, brows, eyelashes and make up.

Before we provide a treatment to an individual we request that the person who is to have the treatment either discloses information about certain types of medical and health related matters or confirms that there is no such information. We will retain this information in our records.

We will obtain the express consent of the individual receiving a treatment to collect and retain this information and to use it in relation to the provision of the treatment and any aftercare or other matters arsing after the treatment.

We will request the express consent of the individual receiving a treatment to the disclosure of the medical and health related information to any Group Company in respect of any cosmetic treatments, goods or services to be provided to that individual by any Group Company.

EXCEPT AS PROVIDED ABOVE, we will not disclose medical or health related information to any other person unless permitted to do so under the Data Protection Legislation.

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a contract to provide a product or service you have with us but we will notify you if this is the case at the time.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to, including the Data Protection Legislation. Most commonly, we will use your personal data in the following circumstances:

• where we need to perform the contract we are about to enter into or have entered into with you.
• where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• where we need to comply with a legal or regulatory obligation.

MARKETING AND PROMOTIONAL OFFERS FROM US

We may use your Identity, Contact, Background, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which cosmetic treatments, products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have given us consent or have requested information from us or purchased cosmetic treatments, goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

Photographs, videos or case histories may be published by Luxury and/or any party acting under their license and authority in any print, visual or electronic media including, but not limited to, training manuals, presentations and teaching courses, books, magazines, and internet websites, for the commercial, non-profit and/or educational purpose of informing others about non-surgical aesthetic treatment methods. 

You have the right to revoke this authorisation in writing at any time, but it won’t have any effect on any actions taken prior to revocation.